Mail crashes on iOS10

Uplated to iOS 10, yesterday, on MD524LL/A, 64gb iPad (currently approx. 50% used). While working email today, I've experienced numerous crashes. Have not been able to find common thread, but basically, while going email to email Mail will simply crash taking me back to home screen. Mail will reopen and the process begins again. Posting this to primarily bring this to Apple's attention.

Posted on Sep 16, 2016 9:25 AM

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17 replies

Sep 23, 2016 8:23 AM in response to hwhens

Same thing happens with me. Funny thing is, the question never gets answered by Apple. They only offer a reboot or inconvenient delete and reinstall, all of which is not user friendly. I remember a time when Apple products actually worked as intended and now they don't seem to care about the issues, as long as we keep buying their products. I asked via this forum why the Music app now plays songs that I didn't even load and it simply got ignored. I chatted with a apple support person who told me to reset my phone and that should take care of the problem, it didn't and just wasted my time. Hopefully they'll fix whatever bug is causing this mail issue but based on experience, I doubt they'll ever admit it's an issue or fully fix it, all while offering a jovial "cheers".

Sep 26, 2016 3:34 PM in response to hwhens

Having the same problem. My issue is specific to the iPad. iOS 10 and Mail is fine on my iPhone. With the iPad I have rebooted, deleted, and then added accounts again and the problem still exists. As an example if I have 30 emails I want to delete Mail will crash at least 4-5 times. Delete 4 or 5 emails- crash, reopen-delete 4-5 emails-crash and so on. You get the picture. I was hoping with 10.0.2 there would be a fix but no such luck.

Sep 28, 2016 9:11 AM in response to bmadding

Agreed, the update did not address this problem. For the time being, I've started using Google Inbox with which I've had no problem. I prefer (if for no other reason than habit) Apple Mail, but the constant crashing while working my mail has simply become too annoying. I'll try, again, after future updates, but for now I'm switching to a stable, workable mail app.

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Mail crashes on iOS10

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